We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The suit is good, odorless, without marriage! As in the picture! I took for 9 months, we are 6 and he is like us!!
Good product, thank you
Just like the picture
cool
A wonderful suit, as in the picture. Good quality
Fast delivery 19 days! Threads stick out but not critical
Beautiful
The kit is very cool. I ordered for two children. The only thing, came not exactly the same in color. There is a difference. Plus, on one suit the butterfly is sewn, and on the second separately, on velcro. I would like the same, well, come on)
Person correct
Very cute
Ordered green-came beige. It is good that different stores ordered two different suits for insurance. Because here came two months after payment! On the birthday were in another, but this came just when with relatives celebrated)) we have a small baby and still for 12 months was back-to-back, not very comfortable (opened a dispute for half the value for the wrong color-returned! Thank you! Shorts-quality is pleasant linen, and the shirt is such, say, "standing" cotton!)))
same as p[icture , a bit of smel tho ;) took 15 days to nederland
didnt recive it but money back
I liked it, it's very beautiful and I get it just 27 days, thanks 5
Good received and very classic
Sweet outfit, great fabric
very nice outfit
Very good quality. Exactly as described
I first got one that was not sewn correctly. I contacted the store and very soon received a new one. This one is good!
Excellent thank you
I ordered 3 items from this store and all of them were delivered in less than 10 days. ABSOLUTELY love the products and the quality is so good!!! I will definitely buy more goods from this store :) Thanks!
I love it, beautiful fabric, very well cooked everything. Good store, i recommend, thank you very much. Order more
Good fabric. Looks nice.
Fast shipping, and product quality very ומידות accurate
It is soooo cute!! loose threads all over the place but i cut those off and there is nothing wrong with it, i love it!